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  • Safeguarding

    Useful Contacts & Information

    Sutton Family Information Services (fis)

    For Information and advice on childcare and all other services for children and young people aged 0-19 and their families (including benefits and financial support, parent and family support services and advice on training or returning to work) contact the service, Monday to Friday, 9 a.m. - 5 p.m., on 020 8770 6000.

    Family Information Direct

    Family Information Direct provides parents and carers with a comprehensive online directory of local and national childcare, activities and family support services.

    Emergency Contraception

    If you are aged 19 or under, you can get FREE emergency contraception from all family planning clinics, sexual health clinics (GU), some GPs, A&E (as a last resort) and the following pharmacists (ring for details):

    If you are over 16 you can buy emergency contraception from most pharmacies at a cost of £25. Emergency contraception can be taken up to 72 hours (3 days) after unprotected sex, but it is more effective if taken in the first 24 hours. If it has been longer than 3 days, you may still be able to get an emergency coil fitted.

    * For more details on any of the following services, click on the service

    Drugs & Alcohol

    CAHMS Substance Misuse Service 020 8652 7914
    Drinkline 080 0917 8282
    Frank – Information/Advice about drugs 030 0123 6600
    National Association for Children of Alcoholics 080 0358 3456
    NHS Smoking Helpline 030 0123 1044
    Release – Advice for those affected by drugs 020 7324 2989
    The Drinkaware Trust 020 7766 9900

    Education, Training & Employment

    Carshalton College 020 8544 4444
    City & Guilds 084 4543 0000
    Department for Education 037 0000 2288
    Universities & Colleges Admissions Service (UCAS) 037 1468 0468
    Sutton Job Centre 084 5604 3719

    General Health

    Eating Disorders Association Youth Line 084 5634 7650
    Epsom Hospital 013 7273 5735
    Saneline (Mental Health) 084 5767 8000
    St Helier Hospital 020 8296 2000
    Young Minds (Mental Health) 080 8802 5544

    Housing, Welfare & Benefits Advice

    Citizens Advice Bureau 020 8405 3552
    Housing Advice 020 8770 5800
    Housing Benefit 020 8770 5444
    National Debtline 080 8808 4000

    Information, Advice, Counselling & Support

    Care Law - Information for young people in care 020 7491 2622
    ChildLine 080 0111 1
    Cruse Bereavement Care 084 4477 9400
    Gamcare - Advice and support with gambling 080 8802 0133
    Jigsaw 4 U - Advocacy for looked-after young people 020 8687 1384
    Kidscape - Anti bullying 020 7730 3300
    NSPCC 080 8800 5000
    Refugee/Migrant Network Sutton 020 8644 4374
    Runaway Helpline 116 000
    Samaritans - 24-Hour Helpline 084 5790 9090
    Sutton Centre for Equality 020 8770 6199
    The Princess Royal Trust Sutton Carers Centre 020 8296 5611

    Personal Safety & Dealing with Violence

    Galop Helpline - Homophobic violence and police issues 020 7704 2040
    ESafety Advice - ThinkUKnow 087 0000 3344
    Rape and Sexual Abuse Support Centre (RASASC) 014 8354 6400
    Survivors UK - Sexual abuse support for boys/young men 084 5122 1201
    Sutton Police Station 030 0123 1212
    Victim Support 084 5303 0900

    Sexual Health & Relationships

    Body & Soul
    - support for those living with, or affected by HIV
    020 7923 6880
    Brook Helpline - Sexual health advice for under 25s 080 8802 1234
    London Lesbian & Gay Switchboard 030 0330 0630
    Sexual Health Helpline 030 0123 7123
    Sexual Health Services – South West London 020 8407 3636
    Terrence Higgins Trust - Information on HIV & Aids 080 8802 1221

    Young Parents

    Care to Learn - For childcare grants 084 5600 2809
    Cry-sis - Support with sleepless babies 084 5122 8669
    Families Need Fathers 030 0030 0363
    Lone Parents - Advice on back to work/training 020 8700 8149
    Maternity Alliance Information Line 084 5600 8533
    Sure Start Young Parents Group 020 8640 8846
    "Young Mums to be" Courses 014 5288 6416